Like many in Central Indiana and beyond, I anxiously awaited (dreaded?) the news about Peyton Manning. And like many I was disappointed by the outcome. But I am not here to join the pundits waxing poetic as why it happened, where #18 will go, or who is to blame. No, as a Management professor with a focus on Strategy and Entrepreneurship, I’d like to focus on one aspect about the news over the last 3 months that disturbed me: The distinction that this was a “business decision” and the implications of what that entails.
So what does this mean? A business decision as opposed to…what? I looked back through much of the press over the breakup announced today, and interestingly there are few direct alternatives explicitly named. A business versus a philanthropic decision? Versus a “non-pareto optimal” decision (a nod to our economist friends)? Perhaps the alternative would be a Ouija board decision?
A decision based on relationships seems to be the preferred interpretation of an alternative. This was all about the Benjamins, not the good will Peyton may have generated, his role in the community, or what this means for the team and NFL. No, this was just about $$. And that makes it a “business decision.” (You almost want to spit that out, don’t you?)
I teach strategy to practicing managers and executives in Central Indiana and in the Kelley Direct online program, which reaches savvy business folks worldwide. I have had the privilege of advising executives and boards of firms large and small, old and new. And I doubt that ANY of the experienced businesspeople I have come in contact with would tell you that “business decisions” are purely economic. In fact, most would argue that it is the people and the relationships between them that most directly affect the success of an organization, whether a new venture or ongoing concern, for-profit or not-for-profit. To aver that business decisions and relationship decisions are on opposing ends of some rationality continuum is an insult to businesspeople, as well as the readers of the articles that directly or indirectly imply such a contrast. Business is ALL about relationships.
As such, Peyton leaving Indianapolis was a relationship AND business decision. The two are inextricably linked. I am sure that the powers that be (OK, might as well say it—Mr. Irsay) recognized that this was not a decision about just dollars and one person, or even A Tale of Two Quarterbacks (Mr. Kravitz, a great title idea for a book you might publish in the future on this chapter in Colts history!). The relationships involved extend to the team, the community, and the public perception of the NFL overall. We can only assume that someone of Mr. Irsay’s experience and savvy fully understands that we know it is about more than money. Do people pay crazy amounts of money for tickets because of the “product?” For access to the good value beer, hot dogs, and NFL gear? I think not—it is to be part of an experience that gives meaning to our lives. Anything that reduces that to a “show me the money” mentality really misses the boat. So I trust that the decision here weighed these intangibles appropriately.
Corporate America has gotten a bad rap over the last few years as being self-indulgent, greedy, and full of hubris. This is a far cry from the majority of entrepreneurs, managers, and corporate leaders I have had the opportunity to know and teach or work with over the years. So yes, this may have been a business decision, but relationships were first and foremost—and to associate “business decisions” with a lack of soul, devoid of sensitivity to the people involved, is inaccurate and unjust.
A closing note…I look forward to cheering for Peyton Manning wherever he ends up. I also suggest we not hold Andrew Luck, assuming he is the choice come draft day, to any specific expectations or blame him or the Colts organization if he does not measure up to #18. He is by all reports a promising quarterback and a fine young man—let’s let him decide how he will express that in coming years.

We have connected with DeveloperTown this year for a number of DIVE projects. DeveloperTown (DT) is a really cool IT and software development company based in Broad Ripple. By partnering with clients, often young high potential start-ups, DT helps develop a robust technology infrastructure necessary for growth—but takes an equity position so it doesn’t cost an arm and a leg. DT also has a unique and really interesting structure. Each Developer has his or her own “house” in DeveloperTown to decorate and call home. When projects require collaboration, the developers can literally roll their houses together. Of course, having our DIVErs work with serial entrepreneurs like Michael Cloran and John Wechsler (partners at DT) is a big bonus.